CANCELLATION POLICY

 

CANCELLATION POLICY:
Please note that we highly recommend Travel Insurance to all guests.
Cancellation or Amendment of Booking 5 days or more prior to arrival – Free.
You’ll be charged the cost of the first night if you cancel in the 5 days before arrival.
If you don’t show up you will be charged the total price of the reservation.
Pre-payment – you’ll be charged a prepayment of the cost of the first night in the 5 days before arrival.

Exceptions to above – Peak periods such as Christmas, New Year, Easter, School/Public Holidays, Noosa Triathlon
Cancellation or Amendment of booking 7 days or more prior to arrival – Free (unless non-refundable rate has been booked)
Pre-payment – you’ll be charged the total cost of the reservation 7 days before arrival.

**Cancellation prior to your arrival due to Covid Lockdowns or restrictions will be honoured. However, If lockdowns or restrictions are imposed during your stay, Noosa River Retreat will not responsible for any refunds or credits in relation to the decisions made by you as to whether you choose to return home, extend your stay or otherwise. Noosa River Retreat accept no responsibility for any illness, (including COVID-19 and close contact to COVID-19 cases) or injury incurred that may stop you from travelling or arriving at this destination**

 

We look forward to meeting you and hope your stay at Noosa River Retreat is an enjoyable one.